Frequently asked questions.

  • You may cancel an appointment up to 24 hours before your scheduled service time for free.

    Late cancellations or “no-show” appointments may be charged 50% of the scheduled service fee at our sole discretion.

    However, we understand things happen. First-time late cancellation appointments are not charged a fee.

    You can change or cancel your appointment online up to 24 hours before by clicking the “Change/Cancel Appointment” button at the bottom of your appointment confirmation email.

    Please get in touch with us if you need to cancel your appointment within 24 hours of your service time.

    Thank you.

  • Yes! We accept Blue Cross and Aetna. We’d be happy to check your insurance coverage and see if you are authorized to receive our services. If you are, we’ll bill your insurance for you.

    Visit our contact page for more details.

  • It’s easy. Email us and we’ll check to see if you have authorization from your provider.

    Our email address: info@massageak.com

  • Absolutely. We accept all major credit cards and will take your payment after your appointment.

  • If you want to use your insurance plan to cover the cost of your treatments, we need a referral.

    If you are a patient from Katmai Oncology Group of Alaska, Corrie Turnbull can help arrange a referral for you.

    Please visit our contact page for more information about insurance.

  • If you are billing through insurance, bring your insurance card. A copy of your ID may also be necessary.

  • The first step is to go over your health history and decide on the best treatment for you. You can come anytime you want during chemotherapy or radiation, but if you are feeling ill, it is best to stay home. Some clients feel well enough for a massage the day after chemotherapy, others need more time.

  • Lymphatic drainage massage is a gentle, fluid motion directed to the parts of your body that can help clear toxins and make you feel better. 

  • There is ample parking around the building, as well as designated parking spaces just for Anchorage Massage Therapies that are only steps away from the entrance.

  • Please arrive 10 minutes before your first appointment so we can review your health history and customize your treatment.

  • A lymphatic drainage massage is a series of gentle, fluid motions designed to flush out toxins from the body. You can read more about lymphatic drainage massage by clicking here.

  • Yes. The face is part of the lymphatic system and is included in a lymphatic drainage massage.

  • Our lymphatic drainage massages cost the same amount as our other massages. We’d be happy to check your insurance to see if it covers lymphatic drainage massage

  • Most of our clients recovering from surgery come in every one to two weeks for lymphatic drainage. Our clients looking to boost overall wellness come in about once a month.

  • We accept same-day appointments up to three hours in advance. Please click “Book An Appointment” below to check the schedule.

  • Absolutely! Although we do treat health conditions, we also offer basic massage therapies for those looking to simply unwind and recharge.